MS Office 2007 - Not Genuine Warning

Method 1.

Uninstall KB949810

Method 2.

1. Save your work and close all the open Office applications
2. Navigate to the following Windows folder: C:\Windows\System32
3. Find the following files and delete them. (You can rename the files instead of deleting them. It is recommended because if anything goes wrong you can go back to the previous state by giving the files their original names).
OGAEXEC
OGAAddin.dll
OGACheckControl.dll

Method 3.

1. Open Windows RUN dialog, enter regedit and hit Enter.
2. Navigate to the following registry key paths:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Powerpoint\Addins
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
3. Expand each of the above registry paths and delete OGAAddin.connect

You can follow any of the above methods to remove/disable the Office Genuine Advantage notifications. Once you are done with any of the above steps, remember to disable Windows Auto-update else the notification application will be installed again.

Mails Disappearing from Outlook

This solution may be useful when the user meets the following conditions:

1. the user has two or more workstations where they can access O
2. the user says that mails appear on one computer and not in the other one
3. or mails appear on one computer, but disappear shortly afterwards
4. mails in sent items, do not disappear

Solution:

You may want to check the mail delivery settings of the user's Outlook client on one of their workstations. It may be that one of the PCs have a setting which send new mails to a different location (and not their primary mailbox) such as a .pst file.

To see this, go to Tools > Email Accounts. In the wizard, find the part where you are given the option to 'Deliver new e-mail to the following location'.

Make sure that the option selected is their exchange mailbox and not some .pst file. It should be ok afterwards, but any previous mails should be transferred manually to the exchange mailbox or they would have to copy the .pst file to the other computers.

Adding a UID to Admin Group

Save below as .BAT file and run as admin:

@echo off
net localgroup administrators DOMAIN\UID /add

Printer Mapping

This is used to map network printers onto a PC, provided they already have access. To use, edit the file in notepad as below and save as .bat, then run it on user's PC:

REM Map network printer
rundll32 printui.dll,PrintUIEntry /in /n \\hostName\printerName /q
rundll32 printui.dll,PrintUIEntry /y /n \\hostName\printerName

Replace the red text with the full path of the network printer.

Defrag and Shutdown Script

Save below as batch file:

defrag c:\
%windir%\System32\Shutdown.exe -s -t 5 -f

Drive Mapping

Save below as bat file:

net use J: FULL_UNC_FOLDER_PATH

Windows Error Recovery

This aims to fix the error recovery bug, where the message shows up endlessly even if you Click the Don’t Send button.

Rightclick My Computer

Choose Properties

Click on the Advanced tab

Click on Error Reporting

Click on Disable Error Reporting

Optional: Uncheck But Notify…

Click Apply, then OK.

Restart the PC

Fix for SKU011.cab error in MS Office

Open regedit as an Administrator

Open the following registry
path:

\\HKEY_LOCAL_ MACHINE\SOFTWARE\Microsoft\Office\11.0\Delivery

There should be 1-2 folders under this.
Upon opening them, set the value of
CD_CACHE to 0

Outlook Attachments: Cannot Create File

Open regedit and navigate
to the following key:

HKEY_Current_USERS\Software\Microsoft\Office\11.0\Outlook\Security

Note the path on the variable:
OutlookSecureTempFolder

Navigate to the path and delete/move
all contents to a temporary folder in
Local Settings

Afterwards, restart Outlook and retry.

Outlook Attachments: Cannot Create File

Open regedit and navigate
to the following key:

HKEY_Current_USERS\Software\Microsoft\Office\11.0\Outlook\Security

Note the path on the variable:
OutlookSecureTempFolder

Navigate to the path and delete/move
all contents to a temporary folder in
Local Settings

Afterwards, restart Outlook and retry.

MS Server: Access to Session Zero

Step 1:

Run the command prompt.

Type the following to

connect to the physical

console session AKA

session 0:

mstsc /v:IPADDRESS /f –console

Example: mstsc /v:10.0.0.1 /f –console

mstsc /v:SERVERNAME /f -console

Step 2:

You will be taken to the
server login screen.

Login with admin credentials
and proceed to Step 3

Step 3:

Open the command prompt
on the server.

Type the following to bring up
the currently connected users:

query session /server:SERVERNAME

Step 4:

To disconnect idle users and
allow other people to login,
type the following:

reset session ID /server:SERVERNAME

where ID is equal to the session
number

NOTE: session 0 is the console
session, if this is reset, you will be
kicked from the server

After removing idle connections, log
off and proceed to connect normally.

IE8 Installation without SP3

First Method

1. Run the IE8 Setup (IE8-WindowsXP-x86-ENU). It will automatically install and restart the computer twice.

Second Method

1.) Sometimes the first method will not work--- it will run the istallation and tell you it cannot download the update and put you in deep trouble which is so gay and bad.

2.) First, run the Windows update setup (WindowsXP-KB946501-v2-x86-ENU)

3.) Run the IE8 Setup (IE8-WindowsXP-x86-ENU). It will completely proceed and complete the installation.

FrequentAccount Lockout

Kindly follow the inital troubleshooting steps for account lockout. Follow the SOP for Account Lockout.

Some steps which should be followed..

1). Go to run type control keymgr.dll

hit OK

Delete all the stored username and passwords from the list.

2). Disconnect and reconnect the map drives .

3). open services.msc

check if any of the service have "logon type as" the user

if yes , disable for time being.

4). Open DSA.msc, search user and go to properties.

Click on sessions tab , set time as 1 minutes for end disconnected sessions.

monitor it

5). Educate the user to log off from the server not to disconnect

6). Make sure user is not logged on to multiple workstations

7). If above steps doesnot work then you can try disable all the 3rd party services using msconfig.

go to run type msconfig.msc

click on services tab , select hide microsoft services.

Make a note of services and settings , disable them.

Resart the computer.

Monitor the user for any lockouts.

McAfee Forced Uninstall

Summary

There are times when a manual procedure is required to remove the Common Management Agent (CMA).

Examples of situations which might require a manual removal:

• A failed upgrade leaves mismatched files which prevent standard removal methods
• Issues with the Access Protection features included in VirusScan Enterprise 8.5i or later
• File corruption before or during an upgrade
• Conflicts with third party software

In McAfee VirusScan Enterprise (VSE) 8.5i and later, the Access Protection option Prevent McAfee services from being stopped may require extra steps to be performed.

This article includes four separate solutions based on the most common product configurations or removal scenarios:

• If VSE 8.5i is currently installed (standalone or managed by ePolicy Orchestrator), see Solution 1.
  
• If VSE 8.5i was installed and then later uninstalled while Prevent McAfee services from being stopped was enabled, see Solution 2.
  
• If VSE 8.5i was installed and then uninstalled while Prevent McAfee services from being stopped was disabled or if VSE 8.5i was never installed, see Solution 3.
  
  NOTE: This solution can also be used if you are running a previous version of VirusScan Enterprise (VSE 7.1 or VSE 8.0i).
  
• If the other three solutions do not apply to your situation or fail to resolve the issue, perform a full manual removal with Solution 4.
  
  

Solution 1

Step 1 - Disable the option Prevent McAfee services from being stopped

For stand alone installations of VSE 8.5i or later:

1. Click, Start, Programs, McAfee, VirusScan Console.
2. Right-click Access Protection and select Properties.
3. Deselect Prevent McAfee services from being stopped.
4. Click Apply.
5. Close the VirusScan Console.
6. Proceed to Step 2.

If VSE is managed by ePolicy Orchestrator (ePO):

1. Click Start, Programs, McAfee, ePolicy Orchestrator 3.6.x Console.
2. Select the directory or machine level the VSE8.5i policy will be changed.
3. In the right pane, expand the Virus Enterprise 8.5.0 policy.
4. Click Edit next to Access Protection Policies.
5. Click the Access Protection tab.
6. Deselect Prevent McAfee services from being stopped.
7. Click Apply.
8. Send an Agent Wakeup Call to to apply changes or wait for the next enforce policy to take effect.
9. Close the ePO Console.

Step 2 - Remove CMA from the command prompt

1. Click Start, Run and type the appropriate command below:
   
   • For a new installation of VirusScan Enterprise 8.5i or later:
     
     "c:\Program Files\Network Associates\Common Framework\frminst.exe" /forceuninstall
     
   • For an upgrade installation from VSE 8.0i or earlier (or if the system is running VSE 8.0i or earlier)
     
     "c:\Program Files\McAfee\Common Framework\frminst.exe" /forceuninstall
     
     NOTE: You can use Windows Explorer to determine the correct path to frminst.exe.
     
     
2. Restart the system to remove CMA processes from memory and complete the file deletion.

If this procedure fails to fully remove the Common Management Agent, follow the manual uninstall procedure in Solution 4.

Solution 2

Use this solution if VSE 8.5i was installed and then uninstalled while Prevent McAfee services from being stopped was enabled.

Step 1 - Reinstall VSE 8.5i and disable protection of McAfee services

IMPORTANT: This solution requires that you reinstall VSE 8.5i. If you are unable to reinstall VSE, use the full manual removal procedure in Solution 4.

1. Install VirusScan Enterprise 8.5i.
2. Disable the option Prevent McAfee services from being stopped:
   
   
   1. Click, Start, Programs, McAfee, VirusScan Console.
   2. Right-click Access Protection and select Properties.
   3. Deselect Prevent McAfee services from being stopped.
   4. Click Apply.
   5. Close the VirusScan Console.
      
      
3. Uninstall VSE 8.5i.

Step 2 - Remove CMA from the command prompt

1. Click Start, Run, type the command below (including quotation marks), and press ENTER:
   
   "c:\Program Files\McAfee\Common Framework\frminst.exe" /forceuninstall
   
   
2. Restart the system to remove CMA processes from memory and complete the file deletion.Step 3 - Manual removal if Step 3 fails.

If this procedure fails to fully remove the Common Management Agent, follow the manual uninstall procedure in Solution 4.

Solution 3

Use this solution if VSE 8.5i was installed and then uninstalled while Prevent McAfee services from being stopped was disabled or if VSE 8.5i was never installed.

Step 1 - Remove CMA from the command prompt

1. Click Start, Run and type the appropriate command below:
   

   • For a new installation of VirusScan Enterprise 8.5i or later:
     
     "c:\Program Files\Network Associates\Common Framework\frminst.exe" /forceuninstall
     
   • For an upgrade installation from VSE 8.0i or earlier (or if the system is running VSE 8.0i or earlier)
     
     "c:\Program Files\McAfee\Common Framework\frminst.exe" /forceuninstall
     
     NOTE: You can use Windows Explorer to determine the correct path to frminst.exe.
     
     
2. Restart the system to remove CMA processes from memory and complete the file deletion.Step 3 - Manual removal if Step 3 fails.

If this procedure fails to fully remove the Common Management Agent, follow the manual uninstall procedure in Solution 4.

Solution 4

Full manual removal procedure for CMA 3.6.x

CAUTION: This article contains information about opening or modifying the registry.

• The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
• Before proceeding, McAfee strongly recommends backing up your registry and understanding the restore process. For more information, see: http://support.microsoft.com/kb/256986
• Do not run a .REG file that is not confirmed to be a genuine registry import file.

Step 1 - Disable the McAfee Framework Service via the Windows registry

1. Click Start, Run, type regedit and click OK.
2. Navigate to and select the following key:
   
   [HKLM\SYSTEM\CurrentControlSet\Services\McAfeeFramework]
   
   
3. In the right pane, double-click the Start string and change the Value data to 4.
4. Restart the system.

Step 2 - End all running CMA processes:

1. Click Start, run, type taskmgr, and click OK.
2. Click the Processes tab.
3. Select each of the processes below and click End Process. Click Yes when prompted to confirm:
   
   
   • McTray.exe
   • UpdaterUI.exe
   • naPrdMgr.exe
     
     
4. Close the Task Manager.

Step 3 - Registry edits:

1. Click Start, Run, type regedit, and click OK.
2. Navigate to and expand the following key:
   
   [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services]
   
   
3. Right-click the McAfeeFramework sub-key and select Delete.
4. Delete any entries for the McAfeeFramework sub-key under each of the following registry keys:
   
   
   • [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services]
   • [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services]
   • [HKEY_LOCAL_MACHINE\SYSTEM\ControlSetXXX\Services]
     
     
5. Navigate to and select the following registry key:
   
   [HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\Framework]
   
   
6. Make note of the Installed Path and the Data Path values.
7. In Windows Explorer, delete the folders mentioned in the above registry values.
8. Navigate to and expand the following key:
   
   [HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components]
   
   
9. Right-click the Framework sub-key and select Delete.
10. Navigate to the following key:
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\McTray]
    
    
11. Right-click the McTray key and select Delete.
12. Restart the system.

excerpt from: https://kc.mcafee.com/corporate/index?page=content&id=KB55208

Tiff Format

Just want to share if the user is having a problem saving the file in TIFF format.

Below are the simple steps how to fix it:

1.) Open the 'Microsoft Office Document Imaging'

2.) Click on 'Tools'

3.) Click on 'Other Tab' > 'File Import Preferences...'

4.) On the 'Advanced Tab' , You need to choose 'TIFF-Monochrome Fax' as preference for document images.

5.) Click OK.

MSCONFIG path (for run as.. purposes)

C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe

IBM Personal Communications Error: PROG755

User is unable to proceed with typing in MODS due to input of one or more invalid characters.

To fix, open the session file (.ws) with Notepad and add the following lines at the bottom:

[LT]
UndefinedCode=Y

Session should work afterwards.

Building Trust in a Relationship

Error: The trust relationship between this workstation and the primary domain failed

OR

User/DSD can't login to PC using the CRB ID, but you are able to remote it.

Required: Admin Login to PC

___________________________________________________________

When you try to log-on or connect to a computer and you receive an error stating: "the trust relationship between this workstation and the primary domain failed", this is not the end of the world. The steps are to remove the workstation from the domain by accessing it with a local administrator account and then rejoining it to the domain.

Step by step:
* Log-on on locally to the workstation with a local administrator account.
* Right click "My Computer" and select properties
* XP: Select the tab Computer name
VISTA / Windows 7: Select change settings next to the computer name
* Click on Change
* Change the Member of selection to WorkGroup and enter anything you like (eg. Batman)
* Click OK
* in the The computer must restart prompt click OK
* back in the computer name tab click on change again
* Change the Member of selection to domain and enter the domain name
* Click OK
* enter the credentials of the users which is permitted to join the computer to the domain
* in the The computer must restart prompt click OK
* back in the computer name tab click OK
* on the restart computer prompt click restart now.

When the computer is restarted the problem is gone (for now)

Various MSIExec Problems

msiexec /unreg
msiexec /regserver

IBM Personal Communications Error: PROG724

Change the screen size of the session.

Out-of-Office Error: The Command is not Available

To resolve the problem, you can take the following steps:

Open Outlook.
Click on Help.
Click on About Microsoft Outlook.
Click on the Disabled Items entry.
You will see a Disabled Items window open, with the following information within it:


The items below were disabled because they prevented Outlook from functioning correctly.

Please note that you may have to restart Outlook for these changes to take place.

Select the ones you wish to re-enable.

If you see "Addin: outex.dll (outex.dll)" listed, click on it to highlight it and then click on the Enable button. Then click on the Close button. Then click on the OK button to close the About Microsoft Office Outlook window.

Login Password Expires While Connected to VPN

Tell the user to Open Outlook, if disconnected/Offline, tell user to connect/remove Offline Mode.

A Login Popup should appear. Tell user to login using domain\UID and the previous password.

Afterwards, there should be a prompt that the password has expired and will allow user to change.

Excel Error (Cannot Access the File)

Error Message:

Microsoft Office Excel cannot access the file . There are several possible reasons:

• The file name or path does not exist.

• The file is being used by another program.

• The workbook you are trying to save has the same name as a currently open workbook.

_______________________________________

Solution:

Rightclick on file, select Properties. Uncheck 'read-only' attribute.

A network error occurred while attampting to read from the file "[installer path]"

[installer path] is usually pointing to the installer file, even though it is on the C:\ drive.

To fix, download a Windows utility called MS Installer Cleanup (msicuu2).

Install the utility, then run it from Start > Program Files. You will see entries of the Windows install DB, then just remove the entry of the program you are having problems with.

Afterwards, proceed with installation.

Downgrade IE 7 to 6

Downgrade IE 7 to 6.

In run, paste '%windir%\ie7\spuninst\spuninst.exe' then enter

Run Advertised Programs Error

If anyone encounters an error in SMS (Run Advertised Programs) about not being able to download due to insufficient cache size, you may change the cache size by doing the following:

Go to (with admin rights): Control Panel > Systems Management OR Configuration Manager > Advanced tab

Change the size of the Temporary Program Download folder to around 1.5 to 2GB

Outlook Attachments: Object Cannot be found

Try deleting the “frmcache.dat” file (or renaming it frmcache.bak if you are of a nervous disposition), because it’s probably corrupt. It can be found in

“Local Settings\application data\microsoft\forms”.

When you re-open Outlook it will re-create the file, and the problem will (hopefully) be gone.

How to Stop AutoUpdate Forced Restart

WARNING: Solution has a time limit, around 4 minutes max.

To avoid this nightmare, go to command prompt as an admin. Default path is:

C:\WINDOWS\system32\cmd.exe

Then type:

net stop "automatic updates"

or

net stop wuauserv

How to Install MS Office Document Imaging in Office 2007

Go to Control Panel -> Add/Remove Progams.

Click on MS Office 2007, then click Change.

Click on Add or Remove Features

Expand Office Tools, expand MS Office Document Imaging then select Run From My Computer for all options.

Click Continue and proceed with the upgrade.