Just want to share if the user is having a problem saving the file in TIFF format.
Below are the simple steps how to fix it:
1.) Open the 'Microsoft Office Document Imaging'
2.) Click on 'Tools'
3.) Click on 'Other Tab' > 'File Import Preferences...'
4.) On the 'Advanced Tab' , You need to choose 'TIFF-Monochrome Fax' as preference for document images.
5.) Click OK.
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